Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Edmonton Fasteners & Tools Ltd. The collective work includes works that are licensed to Edmonton Fasteners & Tools Ltd. Copyright 2003, Edmonton Fasteners & Tools Ltd. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Edmonton Fasteners & Tools Ltd. or purchasing Edmonton Fasteners & Tools Ltd. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download, or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Edmonton Fasteners & Tools Ltd. or to purchase Edmonton Fasteners & Tools Ltd. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Edmonton Fasteners & Tools Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of Edmonton Fasteners & Tools Ltd. used in the site are trademarks or registered trademarks of Edmonton Fasteners & Tools Ltd.

Limited Warranty

The warranty and return policy for all products we sell is determined by the original equipment manufacturer and or product vendor. All products sold by The Fastener Group affiliate member locations are warranted as per the manufacturer’s or supplier’s warranty and is warrantied by their individual warranty policies. Products are typically warranted against defects in workmanship or materials in accordance with the individual manufacturer’s warranty policy. Manufacturers of certain products, such as fasteners, do not provide a warranty period. Any part which is determined by The Fastener Group or an affiliate member location, to be defective in material or workmanship and returned to The Fastener Group affiliate member location, shipping costs prepaid, will be repaired or replaced, at The Fastener Group affiliate member location's sole option, as the Buyer’s exclusive remedy. Incorrect use of a product does not constitute a warranty or replacement situation. A Return Goods Authorization is REQUIRED prior to forwarding product claimed to be defective for further action. Product sent to any location without an RGA will be returned collect to the sender. Examples of incorrect product usage are:

  • Using a hammer on material harder than the temper of the hammer. Hammer heads are normally tempered to Rockwell Hardness Factor 59. Some concrete nail products are harder then 59
  • Using a level as a pry bar. When this happens, it is very easy to see that this mis-use of the level has occurred
  • Health hazard caused by the incorrect use of a respirator, ie: dust mask, partical mask, vapour mask
  • Injury due to the incorrect application of safety devices, such as a non-rated hard hat
  • Damaged screwdriver incorrectly used as a chisel or pry bar

Warranty Disclaimer

The Fastener Group affiliate member location has made a diligent effort to illustrate and describe the products in its on-line stores accurately; however, such illustrations and descriptions are for the sole purpose of identification, and do not express or imply a warranty or condition that the products are sold for, nor is their implied a specific statement that the products will necessarily conform to the illustrations or descriptions. The products are sold on an “as is, where is” basis, and no warranty or condition or affirmation of fact, express or implied is made or authorized by The Fastener Group affiliate member location . Any and all representations and warranties, express or implied, legal, statutory, conventional or otherwise with respect to the products, whether pursuant to the Sale of Goods Act of any province or otherwise, are hereby expressly excluded and disclaimed.

Limitation of Liability

Edmonton Fasteners & Tools Ltd. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Edmonton Fasteners & Tools Ltd. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that an Edmonton Fasteners & Tools Ltd. product is mistakenly listed at an incorrect price, Edmonton Fasteners & Tools Ltd. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Edmonton Fasteners & Tools Ltd. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Edmonton Fasteners & Tools Ltd. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Edmonton Fasteners & Tools Ltd. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Edmonton Fasteners & Tools Ltd. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Edmonton Fasteners & Tools Ltd..


Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Edmonton Fasteners & Tools Ltd. products) must be commenced within one (1) year after the claim or cause of action arises. Edmonton Fasteners & Tools Ltd.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Edmonton Fasteners & Tools Ltd. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Edmonton Fasteners & Tools Ltd. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Edmonton Fasteners & Tools Ltd. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Edmonton Fasteners & Tools Ltd. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Edmonton Fasteners & Tools Ltd. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Edmonton Fasteners & Tools Ltd. in its sole discretion.


You agree to indemnify, defend, and hold harmless Edmonton Fasteners & Tools Ltd., its officers, directors, employees, agents, licensors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Edmonton Fasteners & Tools Ltd. may link to sites operated by third parties. However, even if the third party is affiliated with Edmonton Fasteners & Tools Ltd., Edmonton Fasteners & Tools Ltd. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Edmonton Fasteners & Tools Ltd.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Edmonton Fasteners & Tools Ltd. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).